CUSTOMER CARE

We are committed to our customers! For this reason, we work tirelessly to ensure the best possible in-person and online shopping experience. If you have any questions, comments, concerns, needs, suggestions, etc. do not hesitate to contact us. We will respond as soon as we humanly can!

PRIVACY & SAFETY

Your privacy and safety are of the utmost importance to us. We will never sell any of your information and all correspondence will be made in confidentiality. 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address or any other personally identifiable information you provide. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

WHOLESALE INQUIRIES

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PAYMENT METHODS

Our online store accepts debit and credit cards and PayPal. We can also accommodate offline payments. Please contact us at thehempfolk@gmail.com for inquiries related to payment methods.

- Credit / Debit Cards
- PAYPAL

- Offline Payments